PRIVACY policy

1. Who are we?

We are EFOLIX SARL, located in Luxembourg, with a registered address at 5, Rue Dr Herr, L-9048 ETTELBRUCK, LUXEMBOURG. We respect your privacy, and this Privacy Policy aims to explain how we collect, use, store, and share your personal information.

2. What Information We Collect and How

We collect the following types of information in the following ways:

  1. When you register as a seller of MC/MicroStore/MyFashionWholesaler/Nanoshop or a buyer of MicroStore/MSHOP, we collect your identification information (including name, mobile number, email), account login credentials (including password, third-party product authorized login credentials), business information (including your company name, company address, tax number, registration number, business license photos, the product information/customer information/order information you created as a seller, the purchased product information/shopping cart product information/collected product information as a buyer, and specific information about your business you provided) and your personal preferences.
  2. When you use network-connected devices to access our apps or websites, we collect device and network information, including details about your device and browser, network connection, IP address, and your navigation patterns on our apps and websites. We may also determine your approximate location based on your IP address and employ cookie technology to personalize your visit.
  3. When you log in or bind to your MicroStore, Nanoshop/MSHOP account using third-party products such as Facebook / Apple /  WhatsApp/ Telegram, we collect corresponding information.

3. How We Use Your Information

The purposes for which we collect this information include:

  1. To implement and continuously improve our products and services.
  2. To help sellers improve business efficiency.
  3. To help buyers get better business services and personalized experiences.
  4. For performance optimization and product defect troubleshooting.
  5. To assist our marketing and advertising delivery.
  6. To comply with the law (such as fulfilling tax or reporting obligations, or complying with legal government requirements).

4. How We Share Your Information

Our company is located in Luxembourg, as our users are all over the world, and we use third-party services or technologies to improve user experience, your data may be transmitted to entities all over the world. But we comply with the laws on personal data transmission between countries/regions to help ensure that your data is protected wherever it is.

5. Your Data Rights

You have the right to request access to, correction, modification, transmission, restricted use, deletion of your personal data. If you exercise any of these rights, we will not charge you more fees or provide you with different levels of services. In some cases, we may not be able to approve your request for operation of personal data, including but not limited to data stored for legal or security purposes, or requests that pose harm to others or unrealistic data operation requests.
You can complete operations on most personal data in our app products and website products through the human-machine interaction interface. In addition, if you want to exercise your privacy rights in ways other than the provided methods, or if you want to express concerns, make complaints or request information, please submit a verifiable consumer privacy request by sending an email to privacy@mc.app.

6. How We Protect Your Information

We protect your personal data through management processes, encryption, and other technologies. We will continuously strive to improve these protection measures to help ensure the security of your personal data.

7. How to Contact Us

If you have any questions or concerns, you can contact us through the following email address: privacy@mc.app

8. Policy Changes
When there are significant changes to this privacy policy, we will notify you through the corresponding app/website you registered or used, or notify you by email.